Terms & Conditions

These terms and conditions regulate the use of the Tirhelo website, including (without limitation) the submission of loan or insurance requests, access to customer dashboards, and any other online services offered by Tirhelo.

1.1. “Tirhelo” refers to Tirhelo (Pty) Ltd or its affiliates, trading as Tirhelo, a registered Financial Services and Credit Provider (FSCA No. 53581, NCRCP16535).

1.2. “Website” refers to www.tirhelo.com and all associated digital platforms.

1.3. “User/You/Your” means any individual or entity accessing or using the Tirhelo website.

By accessing and using this website, you agree to be bound by these terms. If you do not accept these terms, please do not use the site.

These terms govern the use of the site only and do not constitute a binding loan or insurance agreement. If you proceed to apply for a credit or insurance product and are approved, you will enter into a separate formal agreement outlining specific terms.

Tirhelo may update content periodically and makes no guarantees on accuracy or completeness. The site content is general and should not be taken as financial, legal, or insurance advice. Users are encouraged to consult professionals before making financial decisions.

You agree to use the website lawfully. You will not engage in unauthorized access, distribute harmful materials, or misuse the platform. Tirhelo cannot guarantee uninterrupted access and is not responsible for technical or security disruptions.

External links are provided for your convenience. Tirhelo does not control or endorse third-party content. Users follow external links at their own risk.

All content, branding, software, and media on the Tirhelo website is owned by or licensed to Tirhelo and protected by intellectual property laws. Unauthorized use is strictly prohibited.

Tirhelo welcomes feedback but will not tolerate harmful, defamatory, or unlawful comments. You are responsible for your own statements.

Tirhelo makes no warranties that the website content is always accurate or available. Tirhelo is not liable for any loss or damages resulting from use of the website, including direct, indirect, or consequential loss. Users indemnify Tirhelo from all claims arising from misuse of the site.

If you access our services via a mobile device, it is your responsibility to ensure compatibility and compliance with local regulations.

If any part of these terms is found to be invalid, the remaining sections remain in effect.

Failure to enforce any right or provision in these terms does not constitute a waiver of that right or provision.

These terms are governed by the laws of the Republic of South Africa. Disputes will be handled in accordance with the jurisdiction of South African courts.